Professional Consulting Group (PCG) — Universal Data Solutions can provide a full turnkey solution regardless of the current state of your organization’s resource information. Depending on your needs, our Professional Consulting Group can tailor its services to meet your specific requirements. PCG services range from developing implementation strategies to providing the necessary knowledge and personnel to implement your solution on time and on-budget.

We respect your time by showing up with knowledge of your problem and pathways to a solution. We understand you do not have time to educate consultants on your business issues, you’re looking for a solution...now. Time to go-live is a critical variable that must be minimized in this modern-day, results-now, business environment. Our product’s architecture, project management, and service delivery path all focus on delivering tangible results in a the shortest possible timeframe.

Our scaled implementation approach leverages your organization’s effort with appropriate risk management procedures to ensure positive outcomes each and every time.

We build lasting relationships with our customers because we deliver value-driven solutions.

UDS succeeds because we excel at the two primary ingredients required for success in any endeavor: aptitude and desire. Our people are the best and brightest in their disciplines, and they love what they do. This passion for their chosen endeavor empowers UDS associates to deliver solutions that not only exceed customer expectations and industry standards, but also provide new insight into age-old problems.

Our dedication to our customers’ needs, their exact needs, remains our constant focus. We differentiate ourselves from the competition through the statement exact needs. We don’t develop solutions that we feel will generally meet the needs of most organizations. We develop the solutions that provide us with the flexibility to tailor the solution to your exact needs.

It is this combination of tailored products and service that repeatedly elevate our customer’s satisfaction beyond expectations. No two organizations are exactly alike so no two solutions should be identical.

Universal Data Solutions is committed to providing the highest level of customer support and service. UDS was founded and built on the concept of strong customer service. Toll-free phone support places you in contact with senior support technicians who can provide answers to your questions in a prompt manner. In addition, UDS can provide support for a broad range of related Information Systems needs through our network of Global Solution Partners.

Desktop Mirroring, videoconferencing, and teleconferencing all play a part in delivering the most advanced support structure in the market today. Taking advantage of these technologies allows us to minimize the time between your question and the answer.

Whether serving the users within your organization directly, or assisting your internal support group, our support team will quickly become the benchmark of service quality.